Rocket Business Solutions Privacy Policy

Information You Voluntarily Provide

We may collect information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Telephone number
• Job title
• Business information
• Information submitted through contact forms
• Information submitted through chatbot conversations
• Information provided during consultations, assessments, or diagnostic calls

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Date and time of visits
• Usage patterns and interaction data

Cookies and Tracking Technologies

We may use:

• Cookies
• Analytics tools
• Pixels
• Similar tracking technologies

These technologies help us understand visitor behavior, improve website performance, and optimize marketing efforts.

You may disable cookies through your browser settings, although some website features may not function properly.

We use collected information to:

• Respond to inquiries
• Schedule consultations and appointments
• Deliver requested services
• Provide AI chatbot functionality
• Improve website performance and user experience
• Conduct business analysis and diagnostics
• Send newsletters and marketing communications
• Provide customer support
• Monitor and protect website security
• Comply with legal obligations

Our website utilizes AI-powered chatbots and conversational tools, including iQBot and IQuivity.

Information submitted through these tools may be collected and processed to:

• Answer questions
• Improve chatbot performance
• Deliver requested information
• Generate business recommendations
• Provide customer support

Please do not submit confidential, proprietary, financial, medical, or highly sensitive personal information through chatbot conversations.

With your consent, we may send:

• Newsletters
• Product updates
• Service announcements
• Promotional offers
• Educational content

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

We do not sell your personal information.

We may share information with:

Service Providers

Trusted third-party vendors who help us operate our business, including:

• IQuivity — AI-powered customer engagement and chatbot platform
• iQBot — AI conversational sales and support tools
• Sentry — Error monitoring and application performance tracking
• Website hosting providers
• CRM platforms
• Email marketing platforms
• Appointment scheduling systems
• Payment processors

These providers access information only as needed to perform services on our behalf and are contractually obligated to protect your data.

Legal Requirements

We may disclose information when required to:

• Comply with legal obligations
• Respond to court orders or subpoenas
• Protect our rights and property
• Prevent fraud or security threats

Business Transfers

If Rocket Business Solutions is involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict certain processing activities
• Object to marketing communications
• Request data portability

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

Our services are intended for business users and adults.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly delete it.

Residents of California and certain other states may have additional privacy rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar state privacy laws.

Categories of Personal Information Collected

We may collect the following categories of personal information as defined under the CCPA/CPRA:

• Identifiers — name, email address, phone number, IP address
• Commercial information — records of services purchased or considered
• Internet or electronic network activity — browsing history, interactions with our website and chatbot tools
• Professional or employment-related information — job title, company name, business information
• Inferences — preferences and characteristics drawn from the above categories

Your Rights Under CCPA/CPRA

You have the right to:

• Know what personal information we collect, use, and disclose
• Delete your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising your privacy rights

Do Not Sell or Share My Personal Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.

To submit a privacy request, please contact us at gene@rocketbizsolutions.com.

We will verify your identity before processing any request and respond within the timeframes required by applicable law.

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with an updated Last Updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or your personal information, please contact: